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Privacy Policy and Consent Statement

Best Secret GmbH considers the protection of your private data very important and collects and uses your personal data exclusively within the framework of the legal regulations of the Federal Data Protection Act (BDSG), the Telemedia Act (TMG) and other applicable data protection regulations. To make you feel secure when visiting our website, the following statement provides an overview of how Best Secret GmbH guarantees this protection and what type of data is collected and for what purpose. This information is always available for you on our website.

1. Collection, processing and use of your personal data

You do not need to provide any data to visit our online store. We only store anonymous access data without reference to persons such as, for example, the name of your Internet service provider, the site from which you visit us or the name of the requested file. However, a temporary registration of the IP number is inevitable to visit our website.

We use cookies and active content (Java, ActiveX, WebBugs, etc.). Our site uses JavaScript for visual effects and for navigation in the user area.

Where technically possible, the information available on our website can be used without the disclosure of personal data of the user. We only collect personal data if you voluntarily provide them during the course of the ordering process, when opening a customer account or signing up for our newsletter. We use the collected data solely for contractual procedures; this includes possible warranty claims and technical administration. After completion of contractual procedures, your data will be blocked and deleted after the tax and commercial law regulations have expired, unless you expressly give your consent to their further use. When you subscribe to our newsletter with your email address, we will use your email address for promotional purposes until you unsubscribe from the newsletter.

Your personal data will only be passed on to third parties or otherwise communicated if it is necessary for the purpose of contract management or for billing, or if you have previously consented. For example, within the framework of order handling, DHL, the shipping company contracted by us, will receive necessary data for job execution. For the processing of payments we will pass on your payment data to the contracted service providers (i) TeleCash GmbH & Co. KG, (ii) Wirecard AG and (iii) PayPal Germany GmbH. To process order-related data (contract management, order processing, shipping) your data will be specifically sent to Schustermann & Borenstein GmbH, Ingolstädter Strasse 40, 80807 Munich. User specific data are transferred to the geocoding interface of Google Inc. for the purpose of address validation, as well as to our search engine provider Fredhopper for page content optimisation. Your data will be sent to Facebook Inc for Facebook-related functionality. We also use Adobe Analytics software from Adobe Systems Inc. It uses “cookies”, which are text files placed on your computer, in order to help the website to analyze overall traffic patterns through our website. By transmitting the information generated by the cookie about the use of the website to Adobe, our settings ensure that your IP address is anonymized before geo-localization and will be replaced by a generic IP address before storage. On behalf of the website provider, Adobe will use this information for the evaluation of your use of the website, compiling reports on website activity for website operators, and in order to provide other services relating to website activity and use of the Internet to the website provider. Adobe will not associate your IP address with any other data held by Adobe. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do, you may not be able to use the full functionality of the website. Furthermore, you can prevent Adobe’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under http://www.adobe.com/privacy/opt-out.html. In addition, this website occasionally uses Optimizely, a web analytics service by Optimizely. Optimizely is utilized for A/B and multivariate tests. This service uses cookies to identify the browser of a visitor and analyses the use of this website. The cookies do not collect personal data. More information about how Optimizely processes your data can be found under http://optimizely.com/privacy. You can deactivate the Optimizely tracking at any time by following the instructions at http://www.optimizely.com/opt_out. To mail the newsletter we will pass on your data (especially your email address) to Agnitas AG if you have consented to the reception of newsletters.

We save the text of the sales contract and send it to you by mail. You can have a view on our Terms and Conditions here. You have the possibility to check your last order data here.

If you subscribe to our newsletter we will keep you updated about our own promotions with products from our range by email.

2. Newsletter

By accepting to receive the newsletter you agree to receive information on products and promotions of Best Secret GmbH and Schustermann & Borenstein GmbH on a regular basis. This information may be mailed by Best Secret GmbH, Schustermann & Borenstein GmbH or Agnitas AG.

Consent to the newsletter is voluntary and can be revoked at any time by means of a cancellation request to the email address below.

3. Right to information and right of withdrawal

Upon request and without stating reasons we will provide information free of charge about your stored data, their origin and recipients. You may also modify, block or delete data we have collected from you through the web site for our use. You may also at any time, and without providing any reason, revoke the consent you have given us to collect and use the data. In this case, please contact info@bestsecret.com, also if you have questions, suggestions and wishes.

4. Data security

All communication with us is encrypted according to the latest safety standards. Our website transfers all data over HTTPS. With your first entry your data are securely transmitted with 256 bits and then stored encrypted. This means you must enter your credit card information only once. From then on you will only need to send us the 3 or 4 digit security code for the respective order.